Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,042 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
I tried to reschedule my follow up appointment and I was told it would be over 1 month for an opening. Is the office that busy that I have to wait 1 month for the next available opening? So, I cancelled the appointment. Is this office too busy? Looks like it.
Fred L.
University Foot and Ankle Institute
5.0
Dr. Franson and staff are both knowledgeable and professional. I am beyond pleased with the care.
Vicky R.
University Foot and Ankle Institute
5.0
I felt as though the staff was professional and the doctor informative
Gary C.
University Foot and Ankle Institute
5.0
Dr Franson and his immediate staff are still the best. Unfortunately, your main call center is not up to par with Dr Franson and his office. It’s difficult to understand the person that answered the phone, she was not helpful in getting me to speak to one of the people in the office, And it’s not a good representation of who Dr Franson in his office is
Robin B.
University Foot and Ankle Institute
5.0
Best foot and ankle doctor ever! He’s so patient and always pleasant. There are not enough doctors like Dr. Franson.
Kelly J.
University Foot and Ankle Institute
5.0
very helpful
Karen C.
University Foot and Ankle Institute
5.0
Good
Gladys B.
University Foot and Ankle Institute
5.0
The podiatry office is always a pleasure to visit. Helpful staff. Short wait time & efficient visits. Dr. Jafary is professional, informative & friendly. I would recommend this medical office.
Vicki K.
University Foot and Ankle Institute
5.0
Great service and care. Highly recommend Dr. Franson.
David B.
University Foot and Ankle Institute
5.0
I recently had foot surgery by Dr Jafary. Not only is he knowledgeable but also he’s such a great guy! Also, the staff at the Valencia office were super helpful and so pleasant to deal with. I can’t recommend University Foot and Ankle enough!
Michael M.
University Foot and Ankle Institute
5.0
Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely. Location is on Tourney Rd, Santa Clarita, CA
Deb C.
University Foot and Ankle Institute
5.0
I always feel well informed and everybody is very professionals but very kind I would definitely tell people to come to you guys I do tell people to come to you
LORIE Z.
University Foot and Ankle Institute
5.0
Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely
Deb C.
University Foot and Ankle Institute
5.0
Dr. Jafary is amazing. Very thorough and spends the necessary time, never rushed.
Anthony T.
University Foot and Ankle Institute
5.0
Very caring, gentle & ordered x rays of my banged up foot. Toe sleeve provided made walking smoother. Thanks.
Tanner O.
University Foot and Ankle Institute
5.0
Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely
Deb C.
University Foot and Ankle Institute
5.0
everything was on time and handled well.
Charles V.
University Foot and Ankle Institute
5.0
The staff and doctors are always friendly & attentive. I’ve been a patient for years & have taken great care of me.
Nancy S.
University Foot and Ankle Institute
5.0
I really like my doctor. He is very gentle handling his precedures on my feet. The office personnel is very upbeat and pleasant to clients.
Skye A.
University Foot and Ankle Institute
5.0
Always a pleasure with Dr. Jafary. Very professional and spends ample time to explain things.
Rylen K.

University Foot and Ankle Institute
5.0
My mom is very happy and confortable with the doctor and the staff. Very professional. Thank you!
Libia A.
University Foot and Ankle Institute
5.0
Best doctor and staff ever. I could barely walk for nine months. My feet hurts so bad until I found Dr. Jafary. I’m very very grateful to him. His staff is wonderful in the offices immaculate and he is the greatest.
Adrienne M.
University Foot and Ankle Institute
5.0
The staff was courteous and polite, Dr. Jafary explained in detail what the problem was and what was required to correct and technique to do so
Thomas S.
University Foot and Ankle Institute
5.0
The staff was very helpful
Michael M.
University Foot and Ankle Institute
5.0
Great experience. Dr. Listens to you and takes the time to explain everything in detail.
Andres C.
University Foot and Ankle Institute
5.0
Every appointment has been great. Very straight forward and informative. Made sure I understood what was being told to me. Made sure all my questions were answered
Deborah K.
University Foot and Ankle Institute
5.0
Great Doctors and staff. Absolutely would recommend UFAI to anyone with foot or ankle issues!
Tanya C.
University Foot and Ankle Institute
5.0
Quite happy
Sandra T.
University Foot and Ankle Institute
5.0
I'm very happy for meeting Dr. Justin Franson, I have an excellent experience he showed interest in my situation. Excellent very happy getting to know him.
Lisa C.
University Foot and Ankle Institute
5.0
Excellent Service overall.
Lisa C.
University Foot and Ankle Institute
5.0
It was great!
Deborah A.
University Foot and Ankle Institute
5.0
Always top notch service! I stopped by to pick up some paperwork and the nurse came out to help me even though they were closed for lunch!! My surgery is in a couple weeks so I hope all goes well! I feel confident though! Dr Franson is the best!!
Amy S.
University Foot and Ankle Institute
5.0
It was a good visit
Doreen R.
University Foot and Ankle Institute
5.0
Great,business was taken care of
Gary R.
University Foot and Ankle Institute
5.0
I had a great experience. Thank you!
Stephanie C.
University Foot and Ankle Institute
5.0
Dr. Franson is so down to earth. I feel very comfortable with his treatments to my feet and his office has a nice atmosphere.
Virginia M.
University Foot and Ankle Institute
5.0
They are the Best
Julie G.
University Foot and Ankle Institute
5.0
Love Dr Franson. The only thing was when the girl put me in my room she asked me if I was there for the incorrect reason. Other than that my experience was good
Dana H.
University Foot and Ankle Institute
5.0
Great care. Kind people. Dr. Franson did a great surgery on my foot years ago.
Bobbi B.
University Foot and Ankle Institute
5.0
Always have the best care with UFAI!
Robertito G.

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